KRAMER'S BEST ANTIQUE IMPROVERNews Boy
NEWS

On this page you can read previous issues of “The Kramer Letter”, beginning with the first issue, FALL, 2007.

Click on the “thumbnail” front page shown below to open the PDF file. You can read it on-line or print it to read later at your leisure.

These Newsletters are sent to our customers via E-mail. Contact us if you would like to be added to that list.

Also, see THE LATEST NEWS below, where from time to time we will post Kramer “happenings” that you may find of interest.


Fall Newsletter 2007 pg 1   Winter Newsletter 2008 pg 1   Winter Newsletter 2008 pg 1
   

 

 

 

 

 

 

 

 

THE LATEST NEWS

04/03/2008

 


A recent issue of the "WelcomeHome" section of The Independence (Missouri) Examiner ran this great article about us, click to view the article: Examiner Welcome Home pdf article


03/13/2008

 


We have had a couple of beautiful days here in Missouri. Winter has lasted way tooooo long! We know there will undoubtedly be more to come, but these sunny days at least give us the chance to start remembering what Spring will be like.

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We've added a new feature to our shipping procedure. Thanks to a UPS upgrade, once your package enters their system, you will receive an E-mail message giving you the Tracking Number and predicted date of arrival. When the package is delivered you will receive another message with details about where it was left and who might have signed for it. We think this will be very helpful for all concerned. Of course we will need your E-mail address. We will have the needed information for our customers who order on the Internet. If you mail an order, be sure to include that address if you have one. We are trying to remember to ask for it when you phone your order, but if we don't, please remind us. We really are impressed with the great job UPS does for us, and this is just another example.

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Another "something new" is the Blog we have added to the "Find-A-Dealer" page. As we have mentioned repeatedly, we have always wished there was some way we could post a list of each and every one of our hundreds of dealers. However, keeping track of stock available in each of them so that we could maintain an accurate list is not practical or possible.

As a partial solution we developed the Master Dealer program. These are established dealers who are committed to maintaining a stock of the complete line of all products and all sizes. If they are temporarily out of a certain size they will sell you multiples of a smaller size at the price of the larger one. These dealers are listed on the Find-A-Dealer page.

In order to give you additional information about other dealers, we have now added a "LATEST DEALER NEWS" blog to that page. In this blog we will post current dealer activity -- new dealers, recent purchases, new dealer locations, etc. We will furnish city, Zip Code, and phone numbers in bold so you can scan the list. As content grows you may need to use your computer's "Find-On-This-Page" function for a quicker search. Of course, the point is that it will be up to you to verify availability. If a shop closes, usually we are not notified, so we suggest that you always verify before making a trip to a location. But in most cases we are hoping this will help our customers and dealers connect.

In addition, as always, do not hesitate to contact us if you would like us to search our complete data base to help you find a dealer, or if you have any questions.

[Information included in this Blog will begin with January 1, 2008. Since we have just gotten it set up, it will take some time to enter information necessary to make it current. Please be patient!]

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We had a good visit today with Rodger Barrow at East Wake Hardwoods in Zebulon, NC, who is a new Kramer's Best dealer. In addition to the antique restoration work he does (making good use of Antique Improver), Rodger offers an exceptional selection of 85 to 90 different species of exotic hardwoods.

In another part of his establishment Rodger houses the "WONC (Woodworkers of North Carolina) Gallery" which he established and maintains. If you visit his web site, http://www.eastwakehardwoods.com, you can view the amazing pieces on exhibit. He told us that more and more of the woodworkers and woodcarvers are finding Antique Improver to be an exceptional final finish on their pieces. He referred us to one piece, a bear, plus base, that was carved entirely out of one solid piece of walnut, and on which Antique Improver was used as the only finish. [To see the bear carving on the Web Site, go to "Carvings". It is the fourth piece on the top row. "Click" on the picture until it reaches full-page size to be able to see the amazing grain and color of the wood -- made even more extraordinary with Improver.]

The "About The Gallery" page tells Rodger's story and about how the Gallery got started. It is a very interesting Web Site showing the exceptional work of many true craftsmen. Even better, if you happen to be in that area, would be to visit East Wake and view the pieces up close. And, of course, pick up a bottle of Antique Improver while you are there.


02/04/2008

 


Have you ever given thought to the fact that “Antiques Are Green”?

We recently received an E-mail message from The New England Antiques Journal mentioning their participation in a “drive” to spread the word that “Antiques Are Green – don’t buy new unless you have to.” Sounds good to us! To read the article written by Editor-in-Chief John Fiske, go to http://www.fiskeandfreeman.com/antiquesaregreen.aspx

The Link for an “Antiques Are Green” Logo is, http://www.antiquesjournal.com/Pages04/green.html . You are invited to print out the logo and display it, as you wish, in antique shops, show or mall booths, or anyplace antiques-connected. Those in the antiques business are urged to use it on printed ads, fliers, stationery. Be sure to take a look at both links. As Mr. Fiske says, "If we could make antiques-are-green part of American common-sense, our future would be assured." As antiquers – involved in saving, preserving, restoring, reusing – we are major contributors to the preservation of our environment and don't even realize it.

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Hopefully everyone has now received the entire Kramer Letter – all four pages. Again we want to apologize for the error that made it necessary to re-send. We already have mixed feelings about “messaging” our customer list. We feel it is important to stay in touch, and feedback has indicated that our customers have appreciated the two newsletters we have sent. However, we want to hold it to a minimum and decided that a quarterly newsletter might be acceptable. Having to send two mailings in two days was very embarrassing. We intend for it not to happen again.

And, we want to repeat, as we said in the newsletter, that if you have received a mailing from us and prefer not to, just “reply” to the message and simply say UNSUBSCRIBE. We will immediately remove your address from our list. On the other hand, if you are not receiving our mailings, and would like to, just send us an E-mail and let us know. Our list is made up of customers who have ordered on line or who have given us their E-mail address when they ordered by mail or phone. If you buy your Kramer’s locally you won’t be on our list, but we would be glad to include you.

For any of you have not yet seen The Kramer Letter / Winter Issue, it is available by “clicking” on the icon at the top of this page. We want to point out that in this issue we have listed our new Professional Tools & Supplies line of products, complete with brief description and pricing. Though these items are not yet available on the Web Site, if you wish to order any of them, just make a note in the “Comments” section of the Order Form – or tell us when you phone or mail an order – and we will include them when processing the order.

And, as usual, if you have questions, don’t hesitate to give us a call.



02/01/2008

 


Yes, there definitely is a problem with The Kramer Letter you received this morning. You only have Page One. It was a middle-of-the-night project that did not go very well, but it was a very good learning experience and you will receive another message later today with all 4 pages. (Or, since you are on this page you can just "click" above to see the correct version.)

We apologize for the inconvenience, and also to our Dealers whose message had some “repeats”. We will get this right yet!



01/21/2008

 


We were recently very pleasantly surprised when we received a call from Mike Danial, corporate historian for Stickley Corporation. He contacted us to invite John to be present at a seminar he was presenting at a furniture store in our area (Traditions Furniture, Overland Park, KS).

Mr. Danial, who has been with Stickley for 33 years, met John many years ago at a woodworkers show in Syracuse, NY, when John was first introducing his newly-formulated Kramer’s Best Antique Improver. At that show, in addition to his Kramer’s Best display of products, John presented seminars on “The Old Ways of Working With Wood”. Mr. Danial attended John’s seminar and then spent time with him discussing woodworking and preservation interests important to them both.

John had not thought of the meeting in many years, but this recent conversation revealed that since that time, Mr. Danial has, when appropriate, recommend use of Antique Improver on old, damaged pieces. He even pointed out that, contrary to our instructions of “Do not use on modern (water-based) finishes”, Improver can, if necessary, be used on the newer Stickley pieces since they are still using the traditional and proven modified nitrocellulose-based finish they have always used, and with which Antique Improver is compatible.

John did, of course, attend the seminar, dubbed the “Stickley Roadshow”. He enjoyed meeting Mr. Danial again and was impressed with what he learned about the fascinating history of Stickley Corporation and the way in which they have maintained the quality and integrity of this wonderful piece of our history.

Stickley Corp. has a very impressive Web Site (www.stickley.com) where they share information about the history of the company through present day, as well as presenting a gallery of the pieces now available. Go to the page “The Stickley Story”, then click on “The Stickley Video” and you will see first hand why the name “Stickley” remains an icon.

And, for those who are proud owners of any of these fine pieces, Mr. Danial suggests that we let our customers know that any time you have questions concerning care of a Stickley piece, feel free to contact him at care@stickley.com. He will answer you personally. The company is also anxious to hear from you about your history with Stickley, and there is a page on the Web Site especially for submission of “My Stickley Story”. And, even better, Mike Danial adds that he will be glad to appraise vintage Stickley pieces – just mail a photo of your piece to him at the factory address that can be found on their Web Site, or send a digital image to history@stickley.com.

Mr. Danial travels around the country throughout the year presenting these seminars, “The Stickley Roadshow”. You might want to use the wonders of the Internet to watch for one possibly coming to your area.

This is obviously a company that cares, and we are extremely proud to have "Kramer’s Best” connected with it in any way.



01/20/2008

 


Well, the holidays have come and gone and we are moving busily on into this new year. We have ice, snow and very cold weather here in Missouri, but cannot complain because we, personally, have not experienced the violent weather that many have.

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Our first project of the year is to produce the Winter Edition of "The Kramer Letter". It is our intent to have it to our customers in a just few days.

The newsletter will be sent via E-mail to any of our customers who have ordered on the Web Site, or who have given us their E-mail address. If you would like to add your address to that list, just send it to us at "info@kramerize.com".

Copies of the Letter will also always be made available at the top of this "News" page.

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Our next project this year will be to add some pages to the Web Site. One of the pages will feature the Kramer's Professional Tools & Supplies line of products. Another page planned is for Letters With Pictures. Since digital photography has become the "norm", many of the letters we receive from customers come with photos attached. We want to start posting those for all to see. So, as you do your "Kramerizing" keep us in mind -- especially, remember to take both "before" and "after" photos of those really challenging projects. Many times it is hard for others to realize just how bad a piece really looked without some proof to show them.



12/10/2007

 


Here we are with the end of another year fast approaching. Just like everyone else, we here at Kramer’s, are wondering: “where did it go?” Have you heard anyone say “Wow, that was a really long year!” ? Not likely. However, in spite of the various challenges confronting us all, it has been a pretty good year for us – and we hope for you also.

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As with most years, a quick tally seems to indicate more “intentions” for the year than “completions”. One of those intentions, as we mentioned in the newsletter, is to have available our new “ Professional Line” of products. The current plan is to have those products ready as soon as possible after the first of the year. However (also as mentioned in The Kramer Letter), we do have a supply of one popular item – the Lambswool Applicators – available. We have found that these small pieces of lambswool are very useful when you just need to “wipe on” the Improver – especially on large areas. Keep in mind that if you have cleaning to accomplish you will need an applicator with more texture – a piece of terrycloth, linen or waffle-weave toweling, &c, but the Lambswool is definitely a helpful tool.

When you do have a difficult cleaning project – such as the “gummy” build-up around knobs, arms of chairs, &c, on a finish you want to be careful not to damage – we have found that a small piece of the “Teflon-safe” scrubbing pad, used with Antique Improver is very helpful. This material is similar to the green “Scotch-Brite” pads for pots and pans, but is much less abrasive – so much so that it is safe for use on Teflon. They are usually white in color. Though in past years these were readily available at grocery stores, for whatever reason, they have now become scarce and the only ones you can find are attached to one side of a sponge (not a good idea for use with Improver). This is an item we have suggested to our customers in the past, but could not recommend a reliable source of supply. We are glad to report that, after a long and difficult search, in addition to the lambswool, we now have these available.

These new items, Lambswool Applicator and Teflon-Safe Scrubbing Pad, have not yet been added to the Web Page Order Form. However, if you would like to add some of these to your order, just put a note in the “Comments” section when you order. It will not show up on your “Total”, but we will include it when we process the order and adjust the amount accordingly.

The Lambswool Applicator comes in an approximately 9-square-inch piece, $1.00 each.

The Teflon-Safe Scrubbing Pad measures 6” x 9”, $2.50 each.

Either of these can be used full size, or trimmed with scissors into several pieces to whatever size works best for the project at hand.

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Last minute Christmas gifts? There is still time to get a shipment of Kramer’s delivered to you – or directly to the person (or persons) on your list. If you order multiple bottles to be shipped to you in one order, be sure to let us know how many “Instructions & Suggested Uses” books you need. We will be glad to send you one for each person you are gifting with Kramer’s. And, of course, remember that the shipping charge is $7.50 per order – no matter how many bottles you order.

Or, if you would like to have us ship each package for you, just be sure to give us your address and credit card billing information, as well as the “Ship To” name and address for each shipment. The $7.50 S&H charge will apply to each package we ship. (If you are ordering on the Internet it would probably be least confusing for you to place a separate order for each shipment.) We will mail all billing information directly to you and will include a card in the package telling who the gift is from. If you have any special message you would like included, let us know.

You know how pleased you are with Kramer’s – others will be glad you shared with them.

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In June of last year, when new pricing was made necessary by the Turpentine supply situation, we first listed the new prices in the blog on the Turpentine Story page of this Web Site. As a part of that pricing structure we listed the Special Gallon Offer of “Buy 5 – Get One FREE” (within each calendar year).

For some reason that information was not included on the Ordering page, or other pricing information. We will be updating that information soon but want to call this special offer to your attention. For those who are using large quantities of the product this is a significant savings.

[Note: All 5 gallons must all be of the same product.]



10/08/2007

 


Welcome to this first posting of “The Latest News” from Kramer’s Best.

This new page with a link to the first edition of The Kramer Letter is a very important achievement for us.

We know that our products are of great importance to our customers. In January of 2007, when production of product as well as the future of our company was threatened by the loss of Turpentine supply in this country, we used a “blog” format on “The Turpentine Story” page to share information as we had it. It was good to be able to tell a concerned customer to watch there for the latest developments.

We certainly hope there will not again be issues of that type to report, but we did find that many "Kramerizers" appreciated being able to check the Web Page to see “what’s up at Kramer’s”.

And so, in addition to being able to read issues of The Kramer Letter on this page, we are once again taking advantage of Internet technology and adding this News “blog”. We will, from time to time, add information that may be of interest to our customers and friends. We hope you find it of benefit.

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NEW WEB PAGE FORMAT – You also have undoubtedly noticed the new format of the pages on this Web Site. We have added the “sidebar” of links to help make it easier for you to move through the pages. When we first designed our Web Site, we were determined to keep it simple and avoid all of the jumble of boxes and buttons we found to be confusing on many sites. We wanted to keep our site clean and simple to use. However, as the site has become larger, with more pages, we have seen the need to make a change.

With the help of our valued Web Mistress, who has the chore of making the ideas we dream up become a reality, we think the convenient “listing” of links down the left hand side of the page maintains the clean and simple look we do not want to sacrifice, but, at the same time, adds important ease of use.

Of course, as always, we welcome your comments and suggestions. And especially, if you encounter any “glitches” or problems with the site, be sure to let us know. If we don’t know about it, we can’t fix it.

As always, we thank each of you for your support of Kramer’s Best.



KRAMER PRODUCTS, INC.
John T. Kramer, maker of Kramer's Best Antique Improver
P.O. Box 8715, Sugar Creek, MO  64054
816-252-9512 / Fax 816-252-9121
E-mail:  see Contact Us

© 2003 - 2008, Kramer Products, Inc.

Antiques Are Green